CTec celebrates 10 years of training and technical support to its clients
This year, 2020, marks 10 years since the Manel Xifra Boada Technology Center began an advanced flexo course in Riudellots de la Selva (Girona, Spain) for Middle Eastern customers. Since then, Comexi CTec has continued to grow, incorporating value-added services, which includes integrating the prepress process into the facilities of its clients, among others.
Knowledge transfer"When we began, our final objective was the same as it is today, to transfer knowledge to our clients," explains Albert López, head of the Technological Center. Upon opening in June 2010, Comexi CTec provided advice and training, two services that are still offered today. “Over time these services have expanded. Thus, proposed advice encompasses an array of technologies, while training is no longer solely face-to-face, but also personalised to the needs of our clients and performed on location, at their facilities, and online. Furthermore, we have incorporated customer support at the level of industrial tests, R+D, and support for innovation”, continues Albert López.
Between 2012 and 2013, one of the most important milestones for the Technological Center took place: the integration of prepress knowledge and colour. "This is one of the areas in which we have worked with diligence, allowing us to expand value-added services," says the head of the Comexi CTec. "In due course, half of our clients have made use of many CTec services," says López.
Three locations in Riudellots de la Selva, Montenegro and MiamiTen years after its inception, Comexi has established three technological centres. The first Comexi CTec was in Riudellots de la Selva, the headquarters of the company. Three years ago, the centre in Montenegro (Brazil) began operation, and is currently working towards expanding its services. In parallel, the opening of a demo centre in Miami (United States) is underway, and incorporating services that will be offered locally.
More than 1800 students have participated in training courses, given in various languages at the Comexi CTec headquarters. Over 200 training visits and 300 process advisory visits have been performed at the facilities of customers. Last April, online training commenced, and exceeded 500 attendees. Industrial demonstrations and tests have continued to grow, and more than fifty companies have already utilised this service. "The present objective is to expand our services by offering the possibility of integrating the entire prepress workflow through a turnkey project which culminates once the client independently produces preprint, all the while adhering to every defined quality standards," concludes Albert López.www.comexi.com