Launch of new customer hub

24.08.2020 Global Inkjet Systems (GIS; Cambridge, UK), a leading developer and supplier of industrial inkjet solutions, announced the launch of its Customer Hub, which provides 24/7 access to commercial and technical information on GIS Atlas software, hardware and ink / fluid delivery systems.

GIS presents its new Customer Hub.
© Photo: GIS
GIS presents its new Customer Hub.

The Hub replaces the former ticketing system and so makes it even easier for GIS customers to work on projects using the company’s industrial print technology.

Instant access

The new Customer Hub provides customers with easy, instant access to product information, software updates, technical support, documentation and order & returns tracking as a one-stop platform, accessible at anytime, anywhere in the world.  A comprehensive knowledgebase, greater visibility for customers, the latest and most up-to-date available information and a clear easy-to-use layout have already impressed early adopter customers.

Minimising time to market

Laura Able, head of customer experience, says: “With the introduction of the Customer Hub, GIS continues to offer higher levels of customer support, further minimising time to market. The new portal takes our service to the next level, giving businesses complete visibility on their service, commercial, training and ordering needs – their teams can access all the information they need, whenever they need it.”

The GIS Customer Hub is now available to registered GIS customers.